Overview of the Profession: Experience in handling money or previous casino employment is preferred. Prospective gaming cage workers are sometimes required to pass a basic math test, and they must be careful, orderly, and detail-oriented to avoid making errors and to recognize errors made by others. These workers also should be discreet and trustworthy because they frequently come in contact with confidential material. Good customer service skills and computer proficiency are also necessary for this occupation. Each casino establishes its own requirements for education, training, and experience. Lots of jobs at Harrah's & MGM Mirage.
Featured Employment Opportunities in Las Vegas include:
Nature of the Work
The majority of all gaming services workers are employed in casinos. Their duties and titles may vary from one establishment to another. Some positions are associated with oversight and direction—supervision, surveillance, and investigation—while others involve working with the games or patrons themselves by tending slot machines, dealing cards or running games, handling money, writing and running tickets, and other activities. In nearly any gaming job, workers interact directly with patrons, and part of their responsibility is to make those interactions enjoyable.
Like nearly every business establishment, casinos have workers who direct and oversee day-to-day operations. Gaming supervisors and gaming managers oversee the gaming operations and personnel in an assigned area. They circulate among the tables and observe the operations to ensure that all of the stations and games are covered for each shift and workers and gamblers adhere to the rules of the games. Gaming supervisors and gaming managers often explain and interpret the operating rules of the house to patrons who may have difficulty understanding the rules. They also may plan and organize activities to create a friendly atmosphere for the guests staying in casino hotels. Periodically, they address complaints about service.
